Terms of Service

Last updated: 3 November 2026

Code 112 is an online game run by [Operator name], [Postal address], [Country] ("we"). By creating an account or playing, you agree to these terms.

Your account

• You need an account to play. Keep your password safe; you are responsible for what happens with your account.
• One account per person. Player names must not be offensive or pretend to be someone else.
• You can delete your account at any time by writing to [Contact email].

Fair play

• Do not use bots, scripts or tools that play for you, and do not attack or overload the game's servers.
• Do not exploit bugs; please report them instead.
• We may suspend or close accounts that break these rules.

Premium

The core game is free. Premium is an optional subscription (monthly or yearly) that adds comfort and automation features. Every account can try it free for 7 days, once, without a card. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

• The subscription renews every month or every year, as chosen, until you cancel it.
• You can cancel at any time in the Premium menu (Manage subscription). Premium then stays on until the end of the period you paid for.
• If a renewal payment fails, Premium is paused until the payment goes through.
• Prices are shown in the checkout, including taxes where they apply. Payments are not refunded, except where the law requires; see the refund policy.

The game

• The game is still being developed: features, balance and prices can change. Game credits have no money value and can't be exchanged.
• We do our best to keep the game running but can't promise it is always available or free of errors.
• Maps use data from OpenStreetMap contributors. The game is fiction; it is not a real emergency service.

Liability

We are liable without limit for intent and gross negligence and as required by law. Otherwise our liability is limited to foreseeable damage typical for this kind of service.

Changes and contact

We may update these terms; for important changes we will tell you in the game or by email. Questions: [Contact email].