FAQ

Quick answers to common questions.

Is Code 112 free?

Yes. The whole game is free to play, forever. An optional Premium adds conveniences, never an advantage over other players.

What is Early Access?

The game is still growing. New calls, vehicles and features are added all the time and some things may change or be rebalanced. During Early Access, Premium is free for everyone.

Do I need to install anything?

No. Code 112 runs in your browser on a PC, a tablet or a phone. Your world is the same on every device.

Do I need an account?

Yes, so your world is saved and you can play with others. Sign up with an email and password, or with Google or Discord.

Where can I play? Is my country on the map?

The map currently covers Berlin, Germany. The whole world is planned for the near future.

Does the game keep running if I'm offline?

Partly. Units already on a call keep working, but no new calls come in until you are back.

What does Premium add, and what does it cost?

Premium adds comfort features like auto-select units and faster call rates. It is free during Early Access and no prices are set yet. See the Premium page.

Can I get a refund?

Because you can try Premium free for 7 days first, payments are not refunded, except where the law requires it. Details in the refund policy.

How do alliances work?

Join an alliance or start your own. Members can share calls so others send units to help, share some buildings like hospitals and jails, and chat.

Can I change how vehicles and buildings look?

Yes, with graphic packs: replace the icons with your own images, including animated ones. Only you see your pack.

A call looks impossible, or something is broken. What do I do?

Use the bug report button in the game, or write to us on the contact page or on Discord.

Where can I learn how to play?

A short tutorial starts with your first game. The wiki has guides and lists every call, vehicle and building.

Not here? Contact us.